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NCR launches mobile banking platform

September 18, 2011

NCR Corporation today launched NCR APTRA Mobile Banking 3.0, a new global mobile banking platform enabling banks to offer their customers banking services via downloadable apps, mobile browser or SMS.

According to a company press release, the solution provides all the features consumers need to manage their money on the move and enables banks to scale and integrate mobile with other online, kiosk, ATM and teller banking channels, helping to drive adoption of mobile banking and deliver new services across integrated channels.

Mobile banking usage rates by consumers have increased by 100 percent in a wide range of countries since 2010 according to TNS research. ABI Research predicts 400 million global consumers to be using mobile banking by 2014.

NCR's new mobile banking platform builds on the company's existing mobile banking experience and travel mobile services leadership, through its acquisition of Mobiqa, to provide support for more than 10,000 mobile devices, more than 600 wireless providers, and in more than 200 countries.

The solution gives financial institutions a simple and fast way to set up a range of mobile banking services, such as account balances checks, transaction history, money transfer between accounts, bills payment, and branches and ATM location. The consumer interface is consistent across multiple devices and modes, providing support for multiple languages and currencies. NCR mobile banking also offers multi-channel enrolment, letting consumers sign up at ATMs, online or in-branch kiosks.

"Smart phone growth and financial inclusion are driving mobile banking adoption on a global scale," said Michael O'Laughlin, senior vice president, NCR Financial Services. "Our new mobile banking solution gives financial institutions a flexible and secure way to meet the immediate mobile banking needs of their customers. As importantly, it provides a platform that will scale with the explosion of device choice, mobile bandwidth growth and migration from SMS, to apps and next generation of mobile browsers using HTML5."

APTRA Mobile Banking will serve as the core mobile solution as existing NCR solutions are extended to the mobile channel, giving financial institutions and their customers the full benefits of truly integrated multi-channel solutions.

Financial institutions will have the option to extend and customize the solution via NCR's Global Professional Services and can choose among multiple deployment and support models.

Read more about customer experience.

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