June 22, 2004
ATLANTA - NCR Corporation is installing deli-ordering solutions using NCR EasyPoint kiosks in most bigg's Hypermarket locations, according to a company news release. "Customer response was extremely enthusiastic during the initial pilot, and we were pleased with the way our NCR kiosks stood up to the high volume of use within our store environment," said Sharon Seitz, bigg's IT director. Two interactive, touch-screen kiosks located near the store entrances allow guests to place deli orders and continue shopping while their order is prepared, minimizing wait lines at the deli.
The order is transmitted across the store to the deli department where it is viewed by employees who prepare the order within 15 minutes. "The EasyPoint 42 offers a retail-hardened solution that is interactive, convenient and easy to use," said NCR Vice President of Food and Drug Solutions Nelson Gomez. "With more than 30 years of self-service experience, NCR is the industry leader in delivering value and reliability."