Restaurants

Morongo Casino Resort introduces self-service dining

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October 4, 2022

Morongo Casino Resort near Palm Springs, California on the Morongo Indian Reservation has introduced self-service technology at an all-you-can-eat dining area, according to a press release.

For one price at The Marketplace by Fabio Viviani, guests can enjoy unlimited dining selections at seven stations that represent offerings from different areas of the world.

Guests schedule and pay for the dining by day, time, and guest count of their choice at kiosks in front of the restaurant. Earned points, complimentary gifts and other offers can be redeemed at the kiosk and deducted from the dining cost. When the reserved table is available, the guest receives a text alert and checks in with the restaurant host.

Agilysys software enables data from the dining experience to integrate with Morongo's end-to-end food and beverage systems as well as overall room, casino and property systems to provide guest spend analysis.

Morongo has seen an immediate increase in all-you-can-eat food and beverage revenue and has been able to focus employees on other areas where they are needed.