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Mackinac Island hotel installs concierge kiosk
July 30, 2007
SEATTLE — Impart Media Group Inc. announced the installation of its first concierge kiosk at the Lake View Hotel on Mackinac Island in Michigan.
According to a news release, the kiosk provides up-to-date meeting and event schedules with directional maps, hotel amenities, restaurant menus, a local guide with third-party ad space and a remote content management system with real-time updates. Displayed information can be mirrored on multiple screens and can be utilized in conjunction with the hotel's guest-services intranet.
"The Concierge is built to support the efforts of the hotel in creating a memorable guest experience," said Advanced Method's Devon Imamura, one of the kiosk's lead developers. "This is a win-win situation because guests can now get the information they need right at their fingertips and the hotel can generate revenue."
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