Hardware
Logistics firm Doddle teams with Kiosk Information Systems on e-commerce returns
January 18, 2022
Doddle, a provider of first- and last-mile e-commerce logistics technology, has partnered with Kiosk Information Systems, a kiosk manufacturer, to introduce a fully automated in-store e-commerce returns platform, according to a press release.
The returns platform consists of a transaction kiosk integrated with a package drop bin. The return bin is smaller than a traditional mailbox with internal sensors to signal associates to sweep parcels at the right interval.
A UI guides the customer through a brief scan and return journey, ending with a return receipt. Returns reason, product ID and anonymized shopper data are collected for the retailer on each transaction.
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KIOSK Information Systems
KIOSK Information Systems is a world leader in self-service solutions because of its long history delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services.
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