Retail

Local Express introduces kiosk service for retailers

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September 14, 2021

Local Express, an e-commerce solution designed for independent grocery stores, enterprises and food retailers, has introduced an in-store kiosk service, according to a press release.

The Local Express kiosk self-serve app integrates into retailers' in-store POS systems, allowing customers to complete online orders directly in-store and save time.

The Local Express app can run on a tablet or be deployed across a store's existing kiosk framework.

Ordering via kiosk allows customers to self-serve orders, customize their order with various options offered by the store, pay online and select delivery options if applicable. The solution can also integrate a cloud printer to print deli-counter style "ticket stubs" when needed.

"The kiosk stations are a great way for us to provide additional ordering options for our customers," Robert Agajanian, general manager at Big Square, a Local Express client, said in the release. "There are often long queues in our popular hot-food department and also in our meat department, for which we are famous. The kiosks allow customers to express their wishes which saves time and keeps the queues short."