News

Livewire replaces Ticketmaster at Denver concert venue

July 8, 2003

YORK, Pa. -- Livewire International Inc. has installed its TicketEngine ticket-selling kiosk system in The Soiled Dove, one of Denver's top concert venues.

Located in the lower-Downtown Denver area, The Soiled Dove offers a selection of entertainment, ranging from local talent to national recording artists in all styles of music. The 500-seat venue typically hosts concerts three to five nights a week, according to a news release.

Soiled Dove had been using the ticketing service of Ticketmaster to let customers purchase tickets on the Web. The system delivered by Livewire allows customers to purchase tickets at the wall-mounted kiosk, or they can reserve the tickets on the Soiled Dove's Web site and then pick them up at the kiosk on the night of the show.

Livewire installed the kiosk in early May and it is now fully operational.

"We were impressed with Livewire's ski kiosks and approached them to help us," said Soiled Dove's owner, Frank Schultz. "Our old system from TicketMaster added exorbitant convenience fees to our tickets and didn't integrate well with our in-house ticket sales. The system that Livewire provided solved those problems and added a `will-call' capability to our Web site." See related story, "Award-winning self-serve ski kiosk a real 'Livewire.'"

Livewire President Roy Smith said, "We believe our TicketEngine self-service technology can be applied in a variety of situations. Judging by ticket sales and comments from customers, the Soiled Dove's customers are pleased."

Livewire's Colorado-based kiosk network sells more than 100,000 ski lift tickets per season, the release said.