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Leap Day crashes United's check-in kiosks
March 2, 2008
Associated Press:Passengers using United Airlines' "Easy Check-In" found it anything but that on Leap Day when the automated system crashed, resulting in longer lines. The nation's No. 2 carrier blames the service interruption on software issues related to the leap year. Spokeswoman Megan McCarthy says customers were still able to check in online and with customer service agents but not at Easy Check-In kiosks for several hours. She says the units are now back in service.
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