News
Kiosks take over hotel front desks
March 26, 2007
NewsObserver.com: Something is disappearing from hotel lobbies in North Carolina: the imposing, impersonal front desk. Desks that resemble tables or podiums are replacing those long, marble barriers — for decades the cold centerpiece of the American hotel lobby — as more hotels experiment with new check-in procedures aimed at cutting down long lines and making guests feel more welcome.
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