News

Kiosks prompt customers to sign up for energy savings

December 30, 2003

SAN FRANCISCO -- Pacific Gas and Electric Co. is hoping a new outreach initiative will attract customers to its discount program for low-income households.

The California Alternative Rate for Energy, or CARE program, allows customers to sign up for energy savings via a self-service kiosk system at customer service centers around the Bay Area. Under the program, eligible customers can save 20 percent on monthly gas and electric bills. The average household saves between $15 and $50 a month.

The new CARE self-service kiosks allow customers to quickly and privately apply for CARE while waiting to pay their PG&E bills. PG&E has placed 45 kiosks in its Northern and Central California offices.

The one-page, confidential application is available in English, Spanish, Chinese and Vietnamese.