News

Kiosks now processing US, Canadian travelers in Montreal

September 16, 2013

Aéroports de Montréal and U.S. Customs and Border Protection announced the introduction of Automated Passport Control at Montréal-Trudeau airport. The kiosks are similar to those installed last year at Canada customs for arriving passengers, the announcement said.

The new system includes 12 kiosks that allow Canadian or American passengers travelling to the United States to clear U.S. customs in four steps:

• digitize passport;
• take a photo;
• answer questions on screen; and
• present documents to the CBP officer.

"This new initiative by ADM is designed to improve the customer experience and improve passenger flow for travelers heading to the United States. Once the system has been fine-tuned, transit time should be less than 20 minutes, even during peak periods," said ADM President and CEO James Cherry. "On the strength of the success of the experience at Canada customs, Montréal-Trudeau is now among the first North American airports to introduce such a system for U.S. customs."

Read more about kiosks in transportation and travel.