News

KioskCom 2007 issues call for presenters

October 15, 2006

On Tuesday, Sept. 12, the members of the KioskCom Advisory Board flew to New York to participate in a day-long planning session. The result was the groundwork for the 2007 conference program to be presented April 25 - 27 in Las Vegas. The premise of the upcoming KioskCom Self-Service Expo will be to highlight innovative work and/or case studies from deployer clients from a wide variety of industries. Specific presentations are sought in the following topic areas:

• Defining success criteria in a pilot program; full-scale deployment rollout; and post deployment updates and upgrades
• Kiosk "course corrections"
• Common issues/experiences facing deployers in all industries
• Understanding your customer and how they will (or will not) use self-service kiosk technology
• Business analytics (gathering, mining, segmenting valuing and analyzing multichannel data)
• Total cost of ownership
• Payments (contactless technology, micro payments, mobile payments)
• RFID vs SMS/text. Why is RFID important in POS
• Wireless deployment
• Measuring multi-channel customer value and leveraging content across multiple touchpoints
• Reducing wait time; line busting
• Understand full realm of self-service and assisted technology

If you are interested in speaking, visitwww.kioskcom.com/tospeak.asp for a submission form and guidelines.