Restaurants
KFC India launches sign language training, interactive ISL kiosks
September 23, 2024
In a step toward inclusivity, KFC India has launched a comprehensive sign language training program for its entire workforce, according to a MediaNews4U report. The initiative, part of the company's Kshamata program, aims to create a more accessible environment for customers with hearing impairments.
The training program, designed in consultation with a sign language expert, covers the basics of Indian sign language, including alphabets, greetings and common phrases. KFC India's 17,000-plus employees across 1,200-plus restaurants will be required to complete the training.
"We believe in creating an inclusive environment for all. By training our employees in Sign Language, we're taking a significant step towards making our restaurants accessible to the hearing-impaired community," Moksh Chopra, GM, KFC India and Partner Countries, told the news outlet.
In addition to the training program, KFC India has launched interactive sign language kiosks at select locations, allowing consumers to learn and practice sign language while ordering food.
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