Hardware

JTech introduces virtual service kiosk

Image courtesy of JTech.

August 2, 2022

JTech, a provider of staff and guest notification systems, has introduced its Virtual Service Kiosk to help customers directly notify staff from any location.

Because the process starts with the scanning of a QR code, businesses can put a virtual press for service button anywhere — outside, by a pool or in an unsecured area.

The management console allows each QR code to have up to five programmable virtual buttons. A button can be directed to send a discrete message or open a URL.

While the main advantage is to bring service quickly and directly to the customer, the URL option enhances the experience and can also help to consolidate multiple QR codes into one with multiple options.

Another feature is the ability to set specific hours for the entire system, or to disable specific locations.

The SmartCall alert color paging system consists of a combination of four-color screens, alphanumeric text and vibe/beep options. Each button can be programmed to send a text-based message and send a color alert for a hands-free notification.