Government

Iowa Air Force facility introduces check-in kiosk

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March 7, 2022

The 132d Force Support Squadron in Des Moines, Iowa has introduced a kiosk to provide a streamlined process to prioritize members on drill weekends, according to a notice on the Iowa Air National Guard website. The kiosk is expected to decrease member wait time and allow FSS personnel to prepare for appointments ahead of time.

Members will input their rank, name and phone number, then select the office and reason for visit. They will then see their name on a wait list screen in the waiting room that will keep them updated on their spot in line.

The kiosk also features online check-in, allowing members to make appointments from their current location and view wait times for specific offices.