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Intermountain Orthopaedics adds patient check-in kiosks

January 15, 2007

MAITLAND, Fla. — Intermountain Orthopaedics, one of Idaho's fastest-growing musculoskeletal medical groups, announced it has implemented self-service check-in kiosks that allow patients to identify themselves upon arrival for an appointment, enter or verify demographic information, sign consent forms, and make copayments. The technology, called MediKiosk, is provided by Galvanon, anNCR Corp.company.

When a patient arrives for an appointment, he or she swipes a driver's license or credit card on the kiosk and enter another identifier such as a birth date to begin the check-in process. Any new information provided by the patient automatically flows to the group's practice-management and electronic-medical-records systems, which are provided by NextGen Healthcare Information Systems Inc.
 
The functionality eliminates the need for staff to manually enter patient data or scan forms.  

"MediKiosk provides added convenience for our patients and allows them to check in for appointments more quickly than the previous paper-based system," said David Kirk, administrator at Intermountain Orthopaedics. "Our staff is also freed up to deliver more personalized care, rather than focusing on paperwork and data entry. The end result is a considerable increase in staff productivity and patient satisfaction."

Automating the patient check-in process also allows Intermountain Orthopaedics to reduce costs associated with printing and storing paper forms. It also has helped increase the accuracy of demographic and insurance information captured during registration.

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