January 15, 2007
MAITLAND, Fla. — Intermountain Orthopaedics, one of Idaho's fastest-growing musculoskeletal medical groups, announced it has implemented self-service check-in kiosks that allow patients to identify themselves upon arrival for an appointment, enter or verify demographic information, sign consent forms, and make copayments. The technology, called MediKiosk, is provided by Galvanon, anNCR Corp.company.
"MediKiosk provides added convenience for our patients and allows them to check in for appointments more quickly than the previous paper-based system," said David Kirk, administrator at Intermountain Orthopaedics. "Our staff is also freed up to deliver more personalized care, rather than focusing on paperwork and data entry. The end result is a considerable increase in staff productivity and patient satisfaction."
Automating the patient check-in process also allows Intermountain Orthopaedics to reduce costs associated with printing and storing paper forms. It also has helped increase the accuracy of demographic and insurance information captured during registration.