Customer Experience

Impulsify reports 235% gain in hotel grab-and-go deployments

Image courtesy of Impulsify Inc.

January 25, 2022

Impulsify Inc., a provider of self-service technology, reported a 235% increase in deployments of its ShopPoP self-service kiosk in 2021, according to a press release. The hotel retail software company attributed the gain to the labor crisis in hospitality that has many hoteliers seeking ways to reduce traffic at the front desk.

The grab-and-go retail revenue of hotels showing a 40% rise from 2020 to 2021, as measured by Impulsify POS retail solutions to alleviate the need for guests to stand and wait in the check in line to purchase water, snacks, and quick meals from the store.