Government

Illinois village installs utility payment kiosk

Image courtesy of Mount Prospect, Illinois.

April 7, 2021

The village of Mount Prospect, Illinois recently welcomed its utility payment kiosk at the city hall, according to a press release. The kiosk, which accepts cash, check and credit card payments, and backend system, will enable recurring online utility payments and 24/7 services for in-person cash payments for the first time.

The new payment technology, powered by the integrated Citybase payment platform, will unify online and in-person payment channels across departments.

The technology is expected to provide an estimated $50,000 in annual savings.

Customers will be able to store payment information online and schedule recurring auto-payments for water, sewer and refuse utility payments.

The village plans to expand services in the future to support additional payments such as parking tickets and food and beverage, hotel/motel, amusement, and municipal motor fuel taxes.