News

IBM introduces open client services for the Mexican marketplace

July 6, 2004

ARMONK, N.Y. - IBM has launched new services to help companies in Mexico leverage customers to leverage the benefits of Linux for industry applications beyond the server.

The new offerings focus on certain areas ripe for a move to Linux: call centers; technical workstations; kiosks, ATMs, and POS terminals; in addition to specific industry targets such as education, retail, bank branch transformation, and government facilities.

Due to increased customer interest in specific industries such as retail, financial services, government and education, IBM has developed the new open client services to help companies increase the security, productivity, and performance of their IT systems, while helping them lower software maintenance costs.

IBM is able to tap into its expertise in open source and open standards computing, IT services leadership and consulting expertise in specific industries, to quickly respond to the growing opportunity in Mexico.

As more companies shift to open platforms, IBM Mexico continues to work with companies from the manufacturing, business, entertainment and pharmaceutical industries, among others, to migrate their IT infrastructures to Linux.

With ongoing security issues and the increasingly high rising costs of maintaining PCs, IBM offers corporate customers consulting and best practices to help them transform their networks into secure infrastructures, while lowering the total cost of ownership for their applications.

IBM supports a range of industry-leading Linux platforms, including Red Hat, Novell/SUSE and Conectiva, a Latin American Linux distributor.

"IBM is seeing customers increasingly looking to develop open platforms for their desktop environments so as to not be tied into one vendor," said Peter Nielsen, director of Linux services, IBM Global Services. "In Mexico, the industrial, educational, government and financial industries are emerging as drivers of open systems adoption. IBM, in leveraging its own industry consultants and worldwide services expertise, is quickly able to respond to this growing customer demand among certain segments of the marketplace."