Automated Retail & Kiosk Innovation Show

How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services operator know what products will meet the needs of a diverse and demanding customer?

September 27, 2023

Jeremy Cauble

The rapid growth of micro markets in recent years has created an opportunity for convenience services operators to offer more products more cost efficiently than traditional vending banks. The opportunity to offer more products and more variety, however, requires operators to determine what products meet individual guest expectations.

C.J. Recher

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services operator know what products will meet the needs of a diverse and demanding customer? What resources are available?

Drew Munro

A panel of experts weighs in on the process during a session, "Meeting Customer Expectations for Micro Markets, Vending and More," during the Self Service Innovation Summit at the Loews Coral Gables near Miami, Florida. The session will be held at 11:15 a.m. on Tuesday, Dec. 5.

Ray Friedrich

Panelists will include: Jeremy Cauble, director of strategic innovation at Canteen North America, C. J. Recher, vice president of marketing at Five Star Food Service Inc., Drew Munro, co-founder and CEO of UpMeals and Ray Friedrich, CEO of East Street Business Advisors.

The session is sponsored by 365 Retail Markets Inc.

To register for the Summit, click here.

Photos provided by panelists.