Customer Experience
How self-service applications are changing customer behavior
November 16, 2021
In a world where self-service technology plays a vital role in everyday life, brands and retailers need to understand the changing needs in customers' demands.
Many businesses have implemented artificial intelligence and data analytics solutions in combination with self service to improve customer satisfaction, retention and acquisition. Self-service technology equipped with AI and data analytics can help add value to a business and has become a driving force behind the growth in the retail industry.
On Nov. 30, a trio of experts will offer insight into how retailers and brands can utilize these technologies to improve customer satisfaction during a free webinar, "How Self-Service Applications Are Changing Customer Behavior," sponsored by Advantech.
Panelists include Nathan Vank, Western North America sales manager at IronYun, Michael Johnson, key account manager for artificial intelligence and retail at Advantech, and Sarah Yang, product manager for intelligent city service at Advantech.
To register for the webinar click here.
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