HMV adds self-service kiosks
December 17, 2008
ComputerWeekly.com:HMV, the popular music and movie retailer, is continuing to roll out its "next generation" store, complete with self-service kiosks that allows consumers to download music onto USB sticks. The kiosks also enable users to search for product information, including trailers, album-track listings and in-stock availability of a product. HMV is testing the kiosks at a few stores and is tracking customer usage through Christmas. HMV is counting on the kiosks to help it compete with online retailers such as Amazon.com and Play.com.