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Half of DMV tasks could be moved to self-service, study finds

February 16, 2006

Ashland (Tenn.) City Times: At least 50 percent of business done at driver's license stations can be completed either online or at self-service kiosks in the stations. For instance, only 75,000 of 500,000 annual license renewal requests are done online. Increasing that number and the number of other online requests, such as for duplicate licenses, would greatly reduce the number of people waiting in stations.

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