News

Grand Casinos select Agilysys applications

April 11, 2005

CLEVELAND, Ohio - Agilysys Inc., a provider of enterprise computer and hospitality software solutions, has announced in a news release that Grand Casino Mille Lacs in Onamia, Minn., and Grand Casino Hinckley in Hinckley, Minn., have selected the Lodging Management System, as well as the LMS ResNet module and LMS Guest Express kiosk to streamline operations and enhance guest service at the two properties.

LMS is an integrated property management software system designed to create economies of scale and provide greater control of front-office, accounting and housekeeping operations. The system links customer gaming accounts to hotel accounts and is easily expandable to incorporate additional software modules from Agilysys and other vendors. LMS ResNet is a Web-based real-time reservation system that allows guests to check hotel room and rate availability, book reservations, pay for a room with a credit card and receive an email confirmation.

The LMS Guest Express kiosk is a self-service system that enables guests to check in, encode a room key, check out and obtain a receipt without waiting in line at the front desk. Kiosks can be programmed to print meeting information and room directions as well as vouchers for drinks, meals and show tickets.

"Our ultimate goal is to deliver solutions that provide a competitive advantage to our customers," said Bill Lashley, senior vice president and general manager, Agilysys, Hospitality Solutions. "Through the incorporation of LMS and its modules LMS ResNet and LMS Guest Express, the two properties can expect to streamline operations, reduce costs and enhance guest service."