Retail

GoMoto secures US patent for auto service kiosks

Image courtesy of Reynolds and Reynolds, a GoMoto partner company.

September 17, 2021

GoMoto recently secured a U.S. patent for its automotive dealership service kiosks as the company expands its kiosk offerings that dealership service departments use to increase flexibility and enhance customer service, according to a press release.

Separating key drop-off and key retrieval within the same kiosk allows dealerships to accommodate check-in regardless of the number of keys waiting to be picked up by other customers.

What began as a way for customers to check in when they arrived has expanded to include a secure location to drop off keys, allowing customers to be on their way. This, paired with new mobile check-in functionality, has allowed dealers to provide even more convenience to their customers.

"GoMoto kiosks are now capable of not only securely housing keys that have been dropped off, but returning the keys to the owner after the vehicle has been serviced, even if the dealership has closed for the day," Todd Marcelle, founder of GoMoto, said in the release.