News

Ghana airport turns to self-service solutions

September 29, 2011

Kotoka International Airport in Ghana has recently deployed passenger facilitation technologies from SITA, including Common Use Terminal Equipment check-in kiosks, a baggage reconciliation system and airport management solutions.

KIA joins airports in Frankfurt, Amsterdam, Atlanta and Toronto as well as South Africa, Ethiopia, Kenya, Burkina Faso and Guinea that are also using SITA systems, according to the government's website.

Sam Munda, sales director of SITA in-charge of Sub-Saharan Africa, said the technologies, which are $15 million and pre-financed by SITA, will help to increase efficiency at the airport and also reduce congestion at the terminals.

SITA's suite of airport management solutions integrates with a new airport data base and Airport vision, which ensures passengers a real-time view on flight changes and a resource management system also help management of the airport to bill accurately and quickly, enhance allocation of resources (gates, check-in desks/kiosks etc) to airlines and give them an information base as well as reduce costs and create revenue for KIA.

SITA will recoup its investment over a 10-year period from the airlines operating at KIA through passenger charges, Munda said.

So far, 10 CUSS check-in kiosks have been installed and are currently being used by passengers of SKY Team airlines: Delta, Air Namibia, Ethiopian Airlines and Brussels airlines.

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