Fujitsu intros new self-service patient kiosk

Fujitsu recently announced the wider availability of its Fujitsu Med-Serv 50 patient registration kiosk, an open-hardware platform that lets the healthcare industry's innovative ISVs provide new applications to reduce patient stress and cut healthcare administrative costs.

With the Fujitsu Med-Serv 50 kiosk, applications can be developed to ease and speed up the process for patient check-in. In addition, other applications for easily filling out satisfaction surveys, paying outstanding balances or co-pay fees can be supported. In order to eliminate fraud, another optional feature, the Fujitsu PalmSecure palm vein biometric reader, can be deployed to authenticate the patient. Self-service kiosks allow healthcare providers to increase patient satisfaction while reducing administrative staff in favor of additional medical staff, according to Fujitsu.

The Med-Serv 50 hardware platform has been available for more than a year as the hardware foundation for the Allscripts Patient Kiosk which solves a common patient complaint — the seemingly endless stream of paperwork they must fill out every time they register for an appointment. Through integration with Allscripts Electronic Health Records, Patient Kiosk helps patients take control of their own healthcare with a dashboard view of all their personal information, including a complete health maintenance plan.

"Patients want to remove the pain of completing paper forms during every visit, and physician practices want to find better, faster, more effective ways to complete accurate patient registrations and collect co-pays," said Glen Tullman, CEO, Allscripts. "The Fujitsu MedServ kiosk provides the perfect hardware for our kiosk solution, which is being used today by clients like George Washington University Medical Faculty Associates in Washington D.C. to deliver a superior patient experience and a solid return on investment."