Fujitsu highlighting health care self-service kiosks at e-Health 2010

Fujitsu Frontech North America Inc. recently announced that company executives will lead a self-service and kiosk-focused symposium during e-Health 2010 at the Vancouver Convention Centre in Vancouver, British Columbia, from May 30 to June 2.

According to a company release, the session, entitled "Self-Service Healthcare: Migrate Over 50% of Patients to Kiosks," will focus on the benefits of self-service patient check-in kiosks, including improved service delivery, efficiency and overall patient satisfaction.

During the conference, Fujitsu will also demonstrate the Med-Serv Patient Kiosk, the PalmSecure biometric authentication solution and several of the company's other technologies at booth #811.

"There is a glaring need in the healthcare industry to improve the patient registration process, as patients continue to be frustrated by long lines and privacy concerns while healthcare providers absorb increased administrative costs for data entry, correcting information and other non-value added services," said Josh Napua, vice president of Healthcare Kiosk Solutions, Fujitsu Frontech North America. "Self-service kiosks are the future of the patient registration process. The Fujitsu symposium during e-Health 2010 will showcase how hospitals and clinics can take advantage of innovative technologies to provide a simplified, automated, secure system for increasing patient satisfaction, reducing cost and improving efficiency."

The Fujitsu symposium will be moderated by Paul Blackburn, senior vice president of Fujitsu America, Canada, and will feature Jim Hewitt, CIO of Springfield Clinic and Josh Napua, vice president of Healthcare Kiosk Solutions, Fujitsu Frontech North America.

The session will highlight real-world examples of hospitals that are transforming their patient registration process by implementing self-service kiosks. Attendees will learn best practices for achieving a 50-percent patient migration to kiosks and how using kiosk technologies can help healthcare facilities offer more timely patient registration and open the possibilities for private and secure patient access to electronic medical records, billing information and other essential hospital services. The Fujitsu symposium will take place on Tuesday, June 1, from 10 a.m.-11 a.m. PT in room 10.