News

Fleet reopens new Grand Central Terminal center

March 17, 2002

NEW YORK - FleetBoston Financial, which opened a new investment center with six kiosks in Grand Central Terminal on Sept. 10, reopened the center on Sept. 13, two days after it was shut down following terrorist attacks in New York.

FleetBoston spokesperson Rena DeSisto said the center remained closed on Sept. 12 because of staffing problems.

"We closed a lot of branches, but there was nothing electronically wrong," DeSisto said. "We were short of staff and decided to close that location."

The new investment center is a 2,500 square foot facility featuring baking, lending, and investment services. The six kiosks stationed in the center allow customers to access their accounts and make transactions. Access to the kiosks is available either through a code or using a Fleet ATM card. The kiosks also feature pressure sensitive mats that automatically log customers out of the system when they leave.