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Esprida brings branch optimization to KioskCom
October 8, 2008
WESTON, Fla. — Remote management technology leader Esprida Corp. has teamed up with key industry partners to showcase branch optimization Oct. 15-16 in New York at the KioskCom Self Service Expo, booth No. 425.
According to a news release, the Esprida-engineered solution leverages hardware, customer flow, configuration, the application platform, and secures connectivity products. The multipartner solution makes it possible for government agencies and financial-services organizations to monitor and control a customer visit throughout its lifecycle.
"Esprida and its partners provide branches with a combination of best-in-class solutions in a process that uses self-service kiosks, queue management software and front-office applications to create a seamless workflow with people in the branch," said Anila Jobanputra, president of Esprida. "Our software, Esprida LiveControl, is the service-oriented architecture platform that makes all of this possible by enabling communication between hardware, software, customers and staff."
The solution accepts selections in its queuing process and offers visitors recommendations on the most appropriate channel to complete their tasks quickly and easily.
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