Restaurants

Enhancements to Qu unified commerce platform include versatile kiosk

Image courtesy of Qu.

April 12, 2022

Qu, a restaurant technology provider, has announced several enhancements to its unified commerce and ordering platform, including a kiosk solution, according to a press release.

The native kiosk, called "Flex," can serve two distinct order-entry roles: staff-facing or guest-facing. The unit can serve as a traditional stand-alone kiosk, or as a POS-to-kiosk hybrid device by "flipping" it on the fly. This dual purpose empowers in-store teams to pivot roles based on guest traffic and labor availability. In addition, it saves restaurant owners the added cost of purchasing a stand-alone kiosk.

The additions to the platform also include Qu's native kitchen solution and its in-store cloud.

The native "Kitchen Solution," unlike traditional KDS systems that are disconnected from the multi-channel ordering process, provides in-kitchen and above-store visibility to all orders irrespective of their source. The solution allows restaurant teams to more efficiently manage and optimize production capacity and volume between their omni-channel orders.

The company's in-store cloud completes Qu's "commerce cloud" architecture by bringing the public cloud into the store using edge computing.

All in-store order taking devices — from POS to handheld tablets or guest-facing kiosks — switch between Qu's in-store and public cloud.

More importantly, applying edge computing to Qu's local cloud helps operators set the stage for future technology additions, leveraging AI/ML to empower dynamic pricing, promotions, voice ordering and more.