Embassy Suites completes installation of self-service program

Hotel Interactive: Embassy Suites Hotels announced the launch of its 20/10 brand evolution program with the completion of EmbassyDirect Registration Kiosks in all of the brand's 182 hotels, as well as the added capability of printing airline boarding passes directly from all kiosks.

With this announcement, Embassy Suites Hotels is the first hotel brand to install the kiosk check-in technology in all hotels. Additionally, the hotel brand also becomes the first to announce airline boarding-pass printing capabilities for 18 major airlines from the kiosks in 100 percent of its hotels.

This new complimentary service spearheads the brand's 20/10 brand evolution and enhancement program, a comprehensive series of product and service upgrades and enhancements, as well as brand standards, to keep the Embassy Suites Hotels brand a leader in the upscale, full-service hotel category. By year-end 2007, the Embassy Suites brand will have funded nearly $10 million on several 20/10 initiatives including breakfast, team member uniforms and registration kiosks.

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