Retail

Dutch retailer taps NCR for self-checkout strategy

Photo by istock.com

December 22, 2020

Jumbo Supermarkten, a Dutch-based retailer, is tapping NCR to deploy self-checkout at its more than 680 stores in Holland and Belgium.

The NCR technology was chosen due to the company's expertise and solution that add value to the customer experience, according to a press release.

"After a comprehensive evaluation, NCR stood out through its deep understanding of our pledge to make shopping faster for our customers and how self-checkout would enhance our customer experience," Tim Hehenkamp, Jumbo executive director technology and data, said in the release. "We are looking forward to this next step in our digital transformation with NCR."

The deployment will complement Jumbo's existing store architecture that includes NCR's enterprise software platform R10, as well as NCR's mobile scanning solution, NCR FastLane Mobile Shopper.

"We are pleased to extend our relationship with Jumbo Supermarkten," David Wilkinson, president and general manager of NCR Retail, said in the release. "By automating processes at the front end and beyond through self-checkout, their staff can provide higher value services for a compelling customer experience to give customers more control of their shopping trip."

Jumbo is the second largest supermarket chain in the Netherlands. Founded in 1979, it is part of the privately-owned Van Eerd Group.