News

DivDat kiosk network marks one million kiosk transactions

August 8, 2017

The DivDat kiosk network, which provides bill payment systems for various types of bills, has reached a milestone marking the 1 millionth kiosk transaction on the firm's network of more than 40 kiosks, according to a press release.

"Metro Detroiters are using the kiosks for payment of their bills in record numbers and this one millionth transaction reflects the acceptance we have in the market," Jason Bierkle, president of the network, said in the press release.

People are paying DTE Energy, Wayne County delinquent tax bills, Detroit current tax bills and Detroit water and sewer bills at kiosks located in the biller offices, Rite Aid Pharmacies, independent stores and various community centers located throughout Detroit. The kiosks accept cash, personal checks or credit cards.

"We are projecting that the no-fee kiosks will save Detroiters and all users in southeastern Michigan more than $3 million in so-called convenience fees," Bierkle said. "That's money in people's pockets that would have gone to check cashing and other predatory fee agencies. Our entrepreneurial social mission is that people shouldn't have to pay to pay their bills."

Brian Unger, vice president of information technology for the network, said the tracking of all bill payments on the network includes 24-hour monitoring, seven days per week. He added that the use of the kiosks is actually higher with many people checking on the status of their bills via the kiosk account look-up feature, without actually making a payment.

The network was deployed on a beta test basis with DTE Energy in 2014. An estimated 75,000 transactions per month are taking place on the network as of July 2017.