News

Delta's kiosks receive Computerworld award

March 11, 2003

ATLANTA -- Delta Air Lines' self-service check-in kiosks were recently recognized as one of 10 "Best in Class" award recipients for 2003 by Computerworld, a publication of International Data Group (IDG).

According to a news release, honorees were selected by an independent review panel based on the ability to demonstrate particularly striking business value from a leading-edge technology project.

Rich Cordell, senior vice president of Delta Airport Customer Service, said in the release that Delta will add 400 more kiosks to its current fleet of 400 in 2003. (See related story Delta to rely more on kiosks, phone banks for check-in)

Other honorees recognized by Computerworld in this category include: Office Depot's new data warehouse; the IT consolidation project at Corning Life Sciences, a division of Corning, Inc.; and Cardinal Health, Inc.'s warehouse automation project.