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News

Delta expands mobile phone check-in

March 19, 2009

ATLANTA — Delta Air Lines today announced a partnership with the Transportation Security Administration to launch paperless check-in for domestic travel on nonstop Delta, Northwest and Delta Connection flights departing from Hartsfield-Jackson Atlanta International Airport.

According to a news release, customers will have the option of using their mobile devices to check-in and receive electronic boarding passes via their Web-enabled devices.

"Delta is taking another step to eliminate lines from airports by putting more time-saving technology in the hands of our customers," said Josh Weiss, Delta's managing director of delta.com and self-service. "With the introduction of paperless check-in at our largest hub, Atlanta-departing customers can now quickly check in and receive a boarding pass 24 hours in advance of their flight literally from anywhere with no paper required."

Customers traveling in the United States and checking in for a nonstop flight from Hartsfield-Jackson Atlanta International Airport may simply download their boarding passes to their mobile devices via delta.com or nwa.com and proceed directly to the airport security screening area. Customers checking bags should drop their bags at the baggage drop counter location prior to proceeding to the security checkpoint.

At the security checkpoint, TSA will scan the electronic boarding pass, check the customer's ID and process the customer through security. The customer can then proceed to his departure gate, present his electronic boarding pass to the gate agent at boarding time and board with the designated zone.

Other airports currently offering mobile check-in to Delta and Northwest customers include Las Vegas, Memphis and Minneapolis-St. Paul; Detroit and Indianapolis (Northwest only); and New York-LaGuardia (Delta only).

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