Customer Experience

Compulink/Promptly patient engagement solutions include kiosk

Image provided by iStock.

March 28, 2022

Compulink Healthcare Solutions, a provider in emergency healthcare solutions, has teamed with Promptly, a provider of a web-based patient experience suite, to deliver mobile-friendly patient engagement tools including a patient kiosk accessible from mobile phone or in-office tablet for update of patient information, scanning of driver's license/insurance cards, e-sign of consents and frictionless payment.

Other features of Advantage Patient Experience include:

• Online scheduling allowing patients to self-schedule with real-time availability using a simple Q&A for selecting the correct appointment type.
• Automated Waitlist functionality which reaches out to patients automatically when the system detects a cancellation on a provider's schedule.
• Mobile check-in with geo-location services that automatically checks the patient in when they arrive at the office and alerts patients to drive times to the office.
• Supports over 100 languages.