Government

CityBase to provide Florida cities, counties self-service kiosks

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September 10, 2021

CityBase, a provider of government and utility payment technology, is helping four city and county governments in Florida provide a better payment experience for their constituents, according to a press release.

The city of Edgewater, Hillsborough County, St. Lucie County and Volusia County have elected to modernize their payments process with self-service kiosks that accept cash, checks and cards.

This 24/7 payment option provides residents who prefer to pay their bills in cash, or those who need to make payments outside of business hours, with a secure and convenient alternative to taking time off work during business hours or using costly third-party services. The integrated, cloud-based kiosk technology digitizes the in-person payment experience to reduce person-to-person contact during the pandemic and will reduce workloads for city staff by eliminating historically manual reconciliation processes.

CityBase's parent company, GTY Technology Holdings Inc., a provider of cloud solutions for the public sector, and its other companies, Bonfire, eCivis, OpenCounter and Questica, are working with 95 government entities and public sector organizations throughout Florida to enhance digital services and transform the constituent experience.

For an update on how the coronavirus pandemic is affecting kiosks, click here.