News

Chase rolls out self-service teller

Chase has rolled out a new self-service kiosk teller to act as an ATM, cash recycler and debit card embosser.

November 24, 2015

Chase has rolled out a new self-service kiosk teller to act as an ATM, cash recycler and debit card embosser, according to a report by Mail Tribune. Tha bank installed the kiosk in five location throughout Oregon.

"The volume of clients, tellers and bankers we have is a good fit for testing out technology in the valley," Crater Lake Avenue branch manager Heather Wise said. "The new kiosk does about 90 percent of the transactions done by a traditional teller."

Chase equipped the new kiosk is with a portrait touchscreen to enable users to perform basic tasks such as cash withdrawals, paying credit cards and mortgages. In addition, the kiosk enable users to customize the bills dispensed by the ATM, rather than the usual ATM method of defaulting to $20 bills.

The kiosk is also designed to detect counterfeits while counting cash. "So far it hasn't detected any counterfeits," Wise said. "But it's much more efficient in its count for tellers and individuals. It lets us know what's counted with no errors."