Customer Experience

Can vending and micro market tech ever be foolproof? Experts to share insights at SSIS

November 1, 2023

Thanks to ongoing innovation, new capabilities continue to emerge for micro markets and vending machines. But how does a convenience services operator ensure new technology is reliable, user-friendly and accessible to customers with different levels of technical aptitude? A panel of experts during the Self-Service Innovation Summit, Dec. 4-6 in Miami, will weigh in on the process.

The panel session, "Can Vending and Micro Market Technology Ever Be Foolproof?" will be held at 2:15 p.m. on Tuesday, Dec. 5, at the Loews Coral Gables.

Panelists include:

• Andrew Kartiganer, president, Professional Vending Services, Pompano Beach, Florida.
• Mickal McMath, vice president of retail operation, Five Star Food Service Inc., Chattanooga, Tennessee.
• Patrick Sheehan, president, Sheehan Brothers Vending, Springfield, Ohio.
• Christopher Smith, operations manager, vending services, Coca-Cola Beverages Florida, Tampa, Florida

Bryan Hebert, executive vice president of Nayax Ltd., will moderate the session.

To register for the Summit, click here.