Retail

California casino installs Infor hospitality/table management POS

Image: Infor

January 22, 2024

Valley View Casino & Hotel in Valley Center, California, has installed Infor's point-of-sale hospitality management and table management systems, according to a press release.

With the automation of reward redemption, Valley View aims to elevate the overall customer experience, providing streamlined processes.

"We are delighted to be the first casino in the country to implement Infor's point-of-sale system," Bruce Howard, general manager of Valley View Casino & Hotel, said in the press release.

The table management solution offers simplified check splitting, a merge function to combine people from different tables and a repeat button for quick reordering at the same table.

With enhanced menu management, it is now possible to create items for multiple revenue centers.

To reduce social contact for guests, the solution offers integration with hotel management systems for checked-out status, packages, stay dates and room details. It can also charge to checked-out rooms without front desk assistance.

New York City-based Infor is a global provider of enterprise software.