June 1, 2008
CNN.com: Walk into the recently opened Hyatt Place in Columbia, S.C., and guests can order meals on a touchscreen kiosk at any time of day; self-service kiosks greet travelers by name and spit out room keys. At only $140 a night, don't expect to be pampered — this new kind of chain is about modern functionality. Called "select service" by industry insiders, the hotel category is taking a democratized dose of style from upscale predecessors like W and Kimpton. And it's altering the landscape for travelers both here and abroad, with brands that are a step up from bland budget hotels like Marriott SpringHill Suites, Hilton Garden Inn and Courtyard by Marriott.