News

British Airports Authority to implement self-service check-in

March 16, 2005

Computing: The British Airports Authority is to implement self-service check-in kiosks at its seven UK airports over the next five years. The airport operator will start installing the kiosks this spring, beginning with 30 at Heathrow's Terminal 3, and 22 at Gatwick's South Terminal. BAA is working with French supplier IER to install the kiosks, which it believes will reduce the cost and space requirements of traditional check-in facilities. The project follows a successful pilot at Heathrow with Japan Airlines, Air Canada and Gulf Air. "This will ensure that travellers start their trips with ease from the moment they check in," said BAA head of product development Stephen Challis. "Our intention is to provide a common self-service kiosk solution that takes into account both existing airport capacity and growing airline demand." Click here to read the full story.