News

Banner Health expands kiosk program

August 24, 2006

PHOENIX — Banner Health, one of the largest nonprofit healthcare systems in the United States, has contracted with kiosk manufacturer SeePoint Technology for kiosk installations throughout its network of facilities.

Banner Health employs nearly 27,000 people, who are spread over seven states. Most employees' day-to-day job responsibilities do not put them in front of desktop computers with Internet access. Using the Employee/Manager Self-Service (EMSS) kiosk,,employees can view, update and maintain personal information, including address changes, emergency contacts, tax withholding, direct deposit and pay history. Employees also can print a variety of information, such as direct-deposit advice and pay stubs.

SeePoint incorporated a number of features into the kiosks to protect the privacy of employees accessing personal information from the systems. The kiosks include special integrated filtering to allow only the individual using the kiosk system to read the data on the screen. The privacy filter, which is HIPAA compliant, works by limiting the viewing angle of the LCD to a narrow field of view, without compromising readability for the intended user.

Because of preexisting purchase and maintenance contracts between Banner and a multinational computer manufacturer, the EMSS kiosk project was required to integrate Banner's standard computer. SeePoint designed and manufactured a sliding bracket to house the computer inside the kiosk cabinet, making installing and removing the computer easy without compromising the kiosk's slim profile.