Retail

Assurant to introduce mobile device trade-in kiosks

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September 7, 2022

Assurant, a business services company that protects and connects consumer purchases, has invested in A La Carte Media Inc., a "robot-as-a service" company doing business as BuyBack Booth, to support omnichannel trade-in programs for retailers and wireless carriers, according to a press release.

BuyBack Booth kiosks leverage AI diagnostic technology to assess a mobile device's condition and trade-in value. The kiosks include locked vaults and cameras to prevent shrinkage.

The kiosks can readily be incorporated into an existing trade-in ecosystem, including online journeys and point-of-sale platforms.

"As consumers continue to drive trade-in volumes with upgrades to 5G devices, we look forward to deploying this solution to further improve the already industry leading customer experience we provide for carriers, retailers and their customers," Biju Nair, president of global connected living and head of international at Assurant, said in the press release.