Hardware

Air France-KLM upgrades kiosk functionality in Europe airports

Image provided by SITA.

August 7, 2023

Air France-KLM Group's 400 self-service kiosks in Paris' Charles de Gaulle Airport, Amsterdam's Schiphol Airport and other hub airports in Europe will offer new functionalities such as contactless payment under an upgrade by SITA, a provider of air transport information technology with corporate offices in Belgium, Switzerland and The Netherlands, according to a press release.

SITA's new TS6 kiosks will offer improved payment features and a variety of advanced functionalities, including the capability to connect with mobile devices.

The new kiosks are equipped with a payment service that uses Payment Card Industry compliant chip and pin terminals to accept ancillary fees, including via contactless cards and smartphones.

SITA's kiosk payment service adheres to EU PSD2 SCA law because it provides two-factor authentication. The payment service solution is also PCI Point-to-Point Encryption compliant, which increases security and saves airlines time and costs associated with meeting their PCI Data Security Standards compliance requirements.

Thanks to the TS6's modular design, the airline group can switch out and change individual components years later, ensuring the longevity of the kiosks, and making it easier for Air France-KLM to introduce new functionality, such as biometrics, in the future.

"Today, our check-in kiosks across our hubs in Charles de Gaulle and Schiphol airports are a vital element of our self-service offering to our passengers," Pierre-Olivier Bandet, EVP, information systems, Air France-KLM, said in the press release. "To deliver this, we need a fleet of kiosks that are dependable, always available and easy for passengers to use. SITA has delivered on all three."