Software

Advanced Kiosks launches automatic weekly kiosk usage reports

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June 4, 2020

Advanced Kiosks has introduced a new feature for its Zamok Kiosk Management Software that allows kiosk owners to receive weekly emails describing the health of every piece of kiosk equipment they own that currently runs on the Zamok platform. Much of that information is already available on the Zamok dashboard, but now it will be proactively sent to the email inboxes of those responsible for managing the fleet of computer kiosks in a way that is accessible and easy to understand at a glance.

In 2019, Advanced Kiosks rolled out the Kiosk Refresh program which has helped many companies overcome their kiosk operating system, Windows 7, coming to its end of life.

Earlier in 2020, the company began offering support 24 hours a day, seven days a week, for any customers that have kiosk software or hardware problems. Now, Advanced Kiosks is making it easier than ever for information technology managers to keep their machines running smoothly.

"Soon you will get a report sent to you every week that will let you take a quick look at your kiosks and see if your investments are solving problems and making money for you," Nathan Morse, operations manager at Advanced Kiosks, said in the press release.

Those customers with additional kiosk options, such as Voice over IP and video teleconferencing, can track the number of calls that used these customized features. Kiosks equipped with printers, such as those used in retail environments, can track the number of tickets or receipts printed in any given week.