Customer Experience

Advanced Kiosks introduces language interpretation solution

Image courtesy of Advanced Kiosks.

October 14, 2021

Advanced Kiosks has introduced the Interprestation, a solution that translates any language and American sign language by connecting virtually to a live translator for accurate interpretation, according to a press release.

Interprestation enables customers anywhere foreign languages may be spoken to complete essential tasks and conduct business quickly for both the foreign speaker and staff member. Interprestation communicates English words and phrases.

The U.S. Department of Housing and Urban Development requires housing providers to take steps to ensure access to their programs and activities by limited English proficient persons. Additionally, the ADA requires any place of public accommodation to provide communication to those with disabilities and/or hearing impairment.

Interprestation includes on-demand audio and video interpretation. Benefits include:

• Pay as you go, by the minute — no need to staff a full-time interpreter.
• Interpretation services available on demand 24/7.
• Data kept safe and secure through a third-party portal.