Restaurants

Acrelec teams with computer vision provider to boost restaurant drive-thru operations

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January 6, 2023

Acrelec, a manufacturer of customer experience software and hardware solutions, has teamed with XXII, a computer vision software publishing company, to provide restaurant brands with analytic solutions for drive-thrus. The platform leverages camera technology as the primary source of detection with end-to-end tracking of customer vehicles entering a brand's property. The technology provides insights into operations, streamlining efficiencies and boosting revenue.

The platform utilizes video streams around the restaurant to monitor customer vehicles' interactions with a brand. The cameras link to Acrelec's QTimer 2.0, an in-store dashboard that provides real-time analysis of drive-thru operations represented on a drive lane user interface.

XXII's AI computer vision technology integrates directly with QTimer 2.0 to provide coverage of a brand's drive-thru operations, from arrival on property and parking behavior to drive-thru tracking and drive-off. The technology will provide restaurant operators with data on their drive-thru performance, enabling them to make insight-based decisions and enhance the customer experience.

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ACRELEC

ACRELEC is a global technology company focused on reinventing the customer experience for restaurant and retail brands. Leveraging decades of software, hardware, and service expertise, we develop and integrate new platforms that increase customer engagement, optimize efficiency, and improve operations.

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