News

ACOM announces new self-check-in solution for chiropractors

August 25, 2005

ST. PETERSBURG, Fla. - A highly automated patient self-check-in touchscreen kiosk module heads the roster of new performance, convenience and navigation features in Version 3.8 of the RAPID EMR clinical e-documentation and reporting solution from the EMR Division of ACOM Solutions Inc. According to a news release, RAPID 3.8 chiropractic software is being demonstrated publicly for the first time in booths 69, 70 and 82 at the National Convention and Expo of the Florida Chiropractic Association (Gaylord Palms Resort and Convention Center in Orlando, Aug. 26-28).

According to ACOM vice president Gregory T. Church, patient registration in the kiosk module is set up with personal information (name, address, age, gender, etc.) by front-office staff over the phone or on the first visit, after which all information is input directly by the patient through check-boxes that progress automatically through multiple screens in a tree-like structure. Initiating the session by touching "Start," the patient first answers the question, "What brings you to our office?" The response indicates the reason for the visit, which automatically places him/her in the appropriate session sequence: Initial, Daily or Final.

"The questions posed by the kiosk mirror what is already on many of the RAPID program screens," Church said. "If a file does not yet exist, the patient's input to the kiosk can open one, with the information confirmed by the doctor during the visit. The module is designed for simplicity and precision, with absolutely no keyboard input required of either the patient or the doctor. No post-visit rekeying of the information is necessary because it automatically transfers to the patient's RAPID file."

In addition to the check-boxes, data entry on the various screens utilizes such devices as body and muscle helpers, intelligent diagrams and outcome assessment tools that assist the patient in tightly focusing on up to 10 complaints per session. All of the drop-downs have intelligent fields that eliminate the need to go through multiple stages to get to a visual diagram or helper.

"The kiosk module is designed to save time and labor for the front office staff, to expedite the patient visit, and also to establish a high level of patient participation in the treatment process," Church said. "Doctors have told us that this module will be extremely useful in streamlining both the professional and business sides of their practices, and we're proud to make it a cornerstone of our latest version of RAPID."